// Current Timeline
Pre-Order
Production
Supplier → Fulfilment
Fulfilment Processing
Shipping
// Latest Updates
Wave 1
Orders placed March 5 – March 17
Sandevistan Jacket · Lucy Racing Jacket · Becca Racing Jacket · Becca Armoured Bomber
Production wraps mid-May. We expect to begin receiving and fulfilling orders by the 3rd week of May, with the goal of getting everything out before June — ahead of our original targets. 30% of the l 1 orders have arrived to our warehouse and will start fulfimment this Friday, May 22.
Wave 2
Orders placed after March 17
ALL ITEMS INCLUDING Lucy & David Knit Sweater · Zip-Up Hoodies
All Wave 2 items ship together. Production finishes end of May. We'll begin receiving stock in early June, with fulfilment running through mid to late June.
⚠ Address Change Deadline — May 14
If you need to update your shipping address, May 14 is your last chance. After that date, we can no longer guarantee changes can be made before your order ships. To update your address, contact us at info@carboncore.supply.
// Estimated Pre-Order Timeline
Pre-Order Window
1.5 weeks
Production
1–2 months
Supplier → Fulfilment
~1 week
Fulfilment Processing
5–7 days
Shipping
Varies by region
// Shipping Estimates By Region
| Region | Standard | Notes |
|---|---|---|
| United States | 2–5 days | Shipped from our US fulfilment centre |
| Canada | 7–10 business days | Standard cross-border delivery |
| International — UPS® Standard | 7–10 business days | Available at checkout for eligible countries |
| International — Rest of World | 1–4 weeks | Varies by destination distance |
⚠ Payment Policy
Pre-orders are charged in full at time of purchase. For any order changes, please contact us via email.
// Customs & Duties
International orders may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the recipient and are not included in your order total.
// Common Questions
Can I cancel my pre-order?
Yes you can. If you need to make a size or address change, contact us as soon as possible.
When will I receive tracking information?
You'll receive a tracking number via email once your individual order has left our fulfilment centre.
Can I order multiple items in one pre-order?
Yes. All items in a single order will ship together once fulfilment is complete.
What if my item arrives damaged or incorrect?
Contact our support team within 7 days of delivery with your order number and photos. We'll make it right.
Will there be a restock?
This is a limited collaboration. No restock is guaranteed once the pre-order window closes.